Can Tenants Get a Free Boiler? Guide to the UK ECO4 Scheme

Are you a tenant struggling with high energy bills? Wondering if you can get help with a new boiler? The good news is yes – but there are some rules you need to know about.
The UK’s ECO4 scheme could help you get a brand new boiler at no cost. But here’s the catch: you’ll need to meet certain criteria and get your landlord on board. Let’s break down everything you need to know.
What Exactly Is the ECO4 “Free Boiler” Scheme?
Ever heard of ECO4? It stands for Energy Company Obligation Phase 4. Think of it as the government’s way of making big energy companies help households save money on heating.
Here’s how it works: Large energy suppliers must fund energy improvements for people who need them most. This includes new boilers, better insulation, and smart heating controls. The best part? It won’t cost you a penny if you qualify.
But wait – it’s not actually a government grant. Instead, it’s an obligation placed on energy companies. They have to help, and that help comes to you for free.
Can You Actually Qualify as a Tenant?
This is where things get specific. To qualify for a free boiler as a tenant, you need to tick several boxes. Let’s go through them one by one.
Are You Getting the Right Benefits?
First up: benefits. You need to be part of what’s called the “Help to Heat Group.” This means you’re getting one of these benefits:
- Income-based Jobseeker’s Allowance
- Income-related ESA
- Income Support
- Pension Credit
- Working Tax Credit
- Child Tax Credit
- Universal Credit
- Housing Benefit
Don’t get any of these? You might still qualify if your local council thinks you’re struggling with fuel poverty. This is where the LA Flex Scheme helps low-income households who aren’t receiving benefits from the UK government.
What About Your Property?
Your home needs to meet certain standards, too. Specifically, it needs an Energy Performance Certificate (EPC) rating of D, E, F, or G. These are the lower ratings that show your home isn’t very energy efficient.
Also, you must be in a privately rented property. This could be a house, flat, or maisonette. If you’re in council housing or a housing association property, different rules apply.
The Big Hurdle: Getting Your Landlord’s Permission
Here comes the tricky part. You can’t just apply for a free boiler on your own. You absolutely must get written permission from your landlord first.
Why is this so important? Because no installer will start work without proof that your landlord agrees. They’ll usually ask for something called the ECO4 Eligibility Requirements Form.
What if your landlord says no? Unfortunately, you’re stuck. Without their written consent, you can’t move forward with the application.
How Do You Actually Apply?
Ready to take the plunge? Here’s your step-by-step action plan to get that free boiler.
Step 1: Check Your Benefits
Start by confirming you’re getting one of the qualifying benefits. Have your benefit letters handy – you’ll need them as proof.
Step 2: Talk to Your Landlord
This is often the hardest step. Approach your landlord with the facts. Explain that:
- The work is completely free
- It will improve the property’s EPC rating
- It could increase the property’s value
- There’s no cost to them
Step 3: Find an Approved Installer
Once you have landlord permission, you need to find someone to do the work. You can:
- Check Ofgem’s supplier contact list
- Visit the Simple Energy Advice website
- Look for accredited ECO4 installers in your area
Step 4: Get a Property Survey
The installer will visit your home to check:
- Your current EPC rating
- What type of boiler do you have now
- Whether you need extra insulation
- If your property is suitable for the work
Step 5: Wait for Approval and Installation
If everything checks out, you’ll get approval for the work. The installer will then arrange a convenient time to fit your new boiler.
What Will You Actually Get?
So what’s included in this “free” package? You might be surprised at how comprehensive it is.
You’ll get a brand new, energy-efficient condensing boiler. But that’s not all. The package also includes new radiators if needed, updated pipework, and modern heating controls.
The installer will also remove your old boiler and dispose of it properly. They’ll flush your heating system and make sure everything works perfectly.
And here’s something important: you get proper warranties too. Your new boiler comes with at least 2 years’ warranty. Any insulation work gets a 25-year guarantee.
Common Questions Tenants Ask
What If You’re in Social Housing?
The ECO4 Scheme only works for privately rented properties. If you’re in council housing or with a housing association, you’ll need to look at different support options.
What Happens If Your Landlord Refuses?
This is frustrating, but there’s no way around it. Without written permission, no installer can proceed. You could try explaining the benefits to your landlord or see if there are any incentives you can offer.
Will You Have to Pay Anything?
ECO4 isn’t technically a grant – it’s funded by energy companies. Sometimes, installers might ask for a small contribution if their funding doesn’t cover everything. Always ask upfront about any costs and shop around for the best deal.
How Long Does the Whole Process Take?
Once you’re approved, most installers can complete the work within 2 to 8 weeks. This depends on how busy they are and how complex your property is.
The Bottom Line
Absolutely. Getting a new, efficient boiler can slash your energy bills significantly. You’ll have a warmer home, lower monthly costs, and you’ll be doing your bit for the environment too.
The key is meeting those eligibility requirements and getting your landlord on side. It might take some persuasion, but the long-term benefits make it worth the effort.
Remember: this scheme exists to help people exactly like you. If you qualify and can get landlord permission, there’s no reason not to take advantage of this fantastic opportunity.



